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Question

Urgent: Locked out of my original ManyChat account – “Access denied” error

  • April 9, 2026
  • 3 comments
  • 40 views

Insideup

Hi everyone,

This is extremely urgent.

I’m locked out of my original ManyChat account and cannot access my workspace. Every time I try to log in, I get this error:

{"0":"Access denied","state":true}

My original account email is:
lelosmundim@gmail.com

I already submitted a support ticket and the ownership recovery form, but I need this resolved as soon as possible because it is directly affecting my work and operations.

I’m using Google sign-in for the original account.

Has anyone experienced this before or knows if there is any way to speed up the recovery or verification process?

Thank you.

3 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • April 9, 2026

Hey ​@Insideup most likely your account has been banned for violating the terms of services.

You’ll need to wait for a reply from support for more details.


Leticia Oliveira

Como que envia o formulário? Estou com esse mesmo problema, minha conta foi bloqueada.
 


Gustavo Boregio
Forum|alt.badge.img+7
  • Community Moderator & Expert
  • April 14, 2026