Hi there,
I am sending a welcome message with a question to new followers and would like to start a lead qualification when they answer. The AI step seems to be really helpful, but I am not quite sure yet how and when to use it.
I have three questions which I would like to ask new followers to identify if they are potential customers, but I have some technical questions on how to set this up:
- Is it possible to start an automation (incl. the AI Step) if a new follower responds to my welcome message which doesn’t contain a link? How would I start the automation with the AI step as soon as a follower responds?
- Is the AI Step “smart enough” to skip questions if the first answer contains already all answers? How would I train the AI to do that?
- Can I only give context within the AI step? I am working in a specialised domain and could give the AI much more context for the interaction (through files, chats with clients, example chats doing the qualification manually, etc.). Do I feed all this in the field “AI Step Context” or is there a better way? Maybe through ChatGPT integration?
Thanks for your help and suggestions!
Kat