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Using CoEx but i cant up more than 250 message/24h , i need CoEx with more messages.

  • January 30, 2026
  • 1 reply
  • 9 views

igorpancheski

finding in doc, i figured out is also possible using validation in whatsapp manager on meta ads but in this case i cant use CoEx and have to disconnect. i already using messages in batch and trading conversations with my custumers i cant delete this one. i have to dispatch more messages but i cant validate my current number to increase the number of messages.

 

and is quite important for my bussiness use coex , as actually working now and very well.

Best answer by rodrigo_silvano

Hey, ​@igorpancheski 

Unfortunately, Manychat can’t increase your amount of messages.
Meta requires you to validate the number to be able to increase the amount of message that your business can send.

That said, if you don’t validate your number, you can’t use more than 250 messages/24h.

 

You can check this info here: https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits#scaling-paths
 

 

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • February 1, 2026

Hey, ​@igorpancheski 

Unfortunately, Manychat can’t increase your amount of messages.
Meta requires you to validate the number to be able to increase the amount of message that your business can send.

That said, if you don’t validate your number, you can’t use more than 250 messages/24h.

 

You can check this info here: https://developers.facebook.com/documentation/business-messaging/whatsapp/messaging-limits#scaling-paths