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Visible redirect in IG new Followers Flow

  • December 9, 2025
  • 4 replies
  • 32 views

Maia

Hi everyone,

I’m noticing something odd with the Instagram "Say hi to new followers" Flow and I’m wondering if this is expected or if it can be improved.

Whenever a new follower gets the Welcome Message and clicks the link inside the flow, Instagram shows a long white “redirecting” page with the ManyChat domain before the actual URL opens.
This delay feels unnecessary, because normal redirects on the web don’t show a visible intermediate page like this.

Is there a reason this Flow forces this visible redirect layer, and can it be disabled or optimized?

A direct, clean redirect would dramati

cally improve the user experience.

Thanks!
 

 

Best answer by rodrigo_silvano

Hey, ​@Maia 

You can disable that redirect, however, Manychat won’t show you the opening metrics about that  button.

To disable it, go to settings → general section → Card URL Shortener


Let me know if you have further questions! 🙂

4 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • December 9, 2025

Hey, ​@Maia 

You can disable that redirect, however, Manychat won’t show you the opening metrics about that  button.

To disable it, go to settings → general section → Card URL Shortener


Let me know if you have further questions! 🙂


Maia
  • Author
  • Up-and-Comer
  • December 9, 2025

Hey, thanks so much! I thought that setting only applied to general buttons in regular flows. Since I’m on the free plan I can’t disable it right now, but I’ll upgrade to the free trial and test it out :)


Maia
  • Author
  • Up-and-Comer
  • December 9, 2025

Okay, now I’m getting a white screen but only for a very short moment. I think this should be ok?
Thanks again for your help!


rodrigo_silvano
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  • Manychat Community Moderator
  • December 10, 2025

Yes, ​@Maia. That’s the Instagram in-app web view behavior.