Hi everyone!
I have an active automation in Manychat where I use the WhatsApp ID ({{wa_id}}) as a variable to trigger other actions.
I’ve noticed that, with the recent WhatsApp changes, some contacts are now coming through with their username/profile name instead of their phone number.
When the wa_id contains a phone number, the variable is saved correctly. However, when it contains a username, the value is not saved properly. In that case, the variable is saved literally as:
{{wa_id}}
instead of storing the actual username received.
This is affecting some of my automations because they rely on this value to work correctly.
I’d like to know if this is a current Manychat limitation or bug that needs to be fixed, or if, due to these WhatsApp changes, I should be using a different variable or adjusting my automation in some way.
Has anyone else experienced this issue?
