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Wallet funds are required for sending WhatsApp messages. We recommend enabling Auto-Refill

  • April 28, 2026
  • 3 comments
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sota
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We are on Pro plan (currently on trial end in 9 days), and inside whatsapp channel, we are getting this message:-

 

“Wallet funds are required for sending WhatsApp messages. We recommend enabling Auto-Refill”,, as follow:-

 

 

so what this message is trying to say? do we need to pay additional fees beside the subscription to be able to send messages?

Can anyone advice please?

 

Thanks

Best answer by cata_rendon

We are on Pro plan (currently on trial end in 9 days), and inside whatsapp channel, we are getting this message:-

 

“Wallet funds are required for sending WhatsApp messages. We recommend enabling Auto-Refill”,, as follow:-

 

 

so what this message is trying to say? do we need to pay additional fees beside the subscription to be able to send messages?

Can anyone advice please?

 

Thanks

Hi ​@sota please remember that WhatsApp (no Manychat) charges you for every marketing message (any message you send outside 24 hrs.) You can check the fees in here: https://help.manychat.com/hc/en-us/articles/14281380243740-WhatsApp-pricing-guide

Hope this helps

Cheers

Catalina Rendon

 

    3 replies

    cata_rendon
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    • cata_rendon
    • Community Moderator
    • Answer
    • April 28, 2026

    We are on Pro plan (currently on trial end in 9 days), and inside whatsapp channel, we are getting this message:-

     

    “Wallet funds are required for sending WhatsApp messages. We recommend enabling Auto-Refill”,, as follow:-

     

     

    so what this message is trying to say? do we need to pay additional fees beside the subscription to be able to send messages?

    Can anyone advice please?

     

    Thanks

    Hi ​@sota please remember that WhatsApp (no Manychat) charges you for every marketing message (any message you send outside 24 hrs.) You can check the fees in here: https://help.manychat.com/hc/en-us/articles/14281380243740-WhatsApp-pricing-guide

    Hope this helps

    Cheers

    Catalina Rendon

     

    https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
      sota
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      • sota
      • Author
      • Smooth talker
      • April 28, 2026

      ​@cata_rendon  thanks for the usful reply. 

      is this fees required if we send the message through whatsapp for business? i mean send message after 24 hours?
       
      cata_rendon
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      • cata_rendon
      • Community Moderator
      • April 28, 2026

      ​@cata_rendon  thanks for the usful reply. 

      is this fees required if we send the message through whatsapp for business? i mean send message after 24 hours?
       

       

      If you send messages after 24hrs window, you need to use Messaging Templates and that needs to be approved by WP, and it will cost you - its not free. You can check the details in the pricing guide I sent you in the last message.

      https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
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