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Question

We've found existing Manychat profile - loops and does not allow me to connect accounts

  • July 3, 2024
  • 2 replies
  • 45 views

damondgr

Hello please help

 

I have an account with my Google account which has my Facebook connected. 

 

I then try to add a new Facebook page and it says I already have an account, which it then logs me in. 

 

I cannot get into the manychat page to edit and remove the page. 

 

So manychat keeps sending me in a loop. 

 

Please see my loom below.

 

HELPPPPPPP

 

 

2 replies

isagani1997
  • Up-and-Comer
  • December 26, 2024

hi boss! did you get any replies? i got a same problem


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • December 26, 2024

Hey, ​@damondgr/ ​@isagani1997!

 

For this kind of issues, the best way is getting in contact with the support team via Manychat Help

Open a ticket and give them as much information as possible.

 

Hope it gets resolved! 

🙌