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What happens to all the templates, automations, and shortcuts if I delete a WhatsApp number and enter another?

  • July 14, 2025
  • 3 replies
  • 49 views
MENYA

I need to delete my current WhatsApp number that is connected to Minchat and then connect (in a way that allows the number to be both in Minchat and with me) a new number, my question is what will happen with all the automations I have already built, the WhatsApp template for which I have already received approval, and the broadcasts I have built?

Will they be deleted completely?
Will they remain but I will not be able to use them, or will I be able to activate them all once I have a new number?

I would love to hear from anyone who knows..

Best answer by Gustavo Boregio

​@MENYA all Manychat automations will stay, you'll just have to reconnect and turn them on.

Any message templates will be lost though, as these are associated with the WhatsApp account. So you'll have to create new message templates and reconnect them to your automations.

    3 replies

    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • 2821 replies
    • Answer
    • July 14, 2025

    ​@MENYA all Manychat automations will stay, you'll just have to reconnect and turn them on.

    Any message templates will be lost though, as these are associated with the WhatsApp account. So you'll have to create new message templates and reconnect them to your automations.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    NG KK
    • NG KK
    • Up-and-Comer
    • 1 reply
    • July 21, 2025

    Why my whatsapp manychat can’t connect with my whatsapp business singapore number??

    i try many time but system still show error , what happen is it, or haven’t pen for singapore country for use?

    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • 2821 replies
    • July 21, 2025

    ​@NG KK what error do you get?

    As far as I know there aren’t any issues with Singapore numbers. However your whatsapp number or your Meta business account may have issues.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com


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