Below I have dropped a photo. As you can see tis sent 75 times with only a 2.7% delivery rate? What could cause this? This is setup from a Facebook ad

Below I have dropped a photo. As you can see tis sent 75 times with only a 2.7% delivery rate? What could cause this? This is setup from a Facebook ad

Best answer by rodrigo_silvano
Hey
On Facebook/Messenger, if the user has never talked to your account, probably the Greeting text will be prompted first.

If the user never click on “Get started” button, your automation will not be sent.
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