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Problem description:
I connected my WhatsApp Business account to ManyChat.
After disconnecting the account from ManyChat, I can no longer use WhatsApp:

  • I cannot access either the Business or the standard version.

  • I already tried uninstalling and reinstalling the app and verifying via SMS/phone call.

  • Every time I try to log in, I get the message: “WhatsApp is currently unavailable. Please try again in 1 hour.”

Question:
What should I do to reactivate my WhatsApp account and be able to use it normally (even without ManyChat)?

Hey, ​@Gianluca Pazzaglia 

After removing the WhatsApp integration from Manychat, you need to remove your phone number from your Business Manager.

 

Check the step-by-step here: https://help.manychat.com/hc/en-us/articles/14281346866460-How-to-remove-WhatsApp-integration-from-Manychat

 

Let me know if this helps 🙂

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