Problem description:I connected my WhatsApp Business account to ManyChat.After disconnecting the account from ManyChat, I can no longer use WhatsApp: I cannot access either the Business or the standard version. I already tried uninstalling and reinstalling the app and verifying via SMS/phone call. Every time I try to log in, I get the message: “WhatsApp is currently unavailable. Please try again in 1 hour.” Question:What should I do to reactivate my WhatsApp account and be able to use it normally (even without ManyChat)?

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WhatsApp account issue after disconnecting from ManyChat

Forum|Forum|2 months ago
September 22, 2025
1 reply
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Gianluca Pazzaglia
New here

Problem description:
I connected my WhatsApp Business account to ManyChat.
After disconnecting the account from ManyChat, I can no longer use WhatsApp:

I cannot access either the Business or the standard version.
I already tried uninstalling and reinstalling the app and verifying via SMS/phone call.
Every time I try to log in, I get the message: “WhatsApp is currently unavailable. Please try again in 1 hour.”

Question:
What should I do to reactivate my WhatsApp account and be able to use it normally (even without ManyChat)?

Best answer by rodrigo_silvano

Hey, @Gianluca Pazzaglia

After removing the WhatsApp integration from Manychat, you need to remove your phone number from your Business Manager.

Check the step-by-step here: https://help.manychat.com/hc/en-us/articles/14281346866460-How-to-remove-WhatsApp-integration-from-Manychat

Let me know if this helps 🙂