Hi, we have a problem with our account becouse the “account status” in our Whatsapp page on manychat panel is still “Pending” after about 2 weeks.
On Meta, our Business account is under restriction but the only thing that we do was to do the onboarding of a new number from manychat.
How can we manage to resolve this problem and finally start to use our number?
Thanks a lot!
Hey,
Manychat replicates the information given by Meta.
If your Business account is under restriction, your best option is to contact Meta support team to help you with this situation.
Unfortunately, Manychat can’t help you with this 🙁
Let me know if you have further questions.
Thank you
I’ve already contact meta, and they says that in about 48h they gave us a response about our request...I don’t know how many 48h they need, becouse I wrote them 4 days ago 😅
BTW I appreciate your response 😉
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