I was running a WhatsApp broadcast and, due to an incorrect calculation, I ended up sending it to more people than my balance could cover. As a result, the broadcast stopped. When I top up my wallet, will the broadcasts resume automatically? If so, how can I stop that from happening?
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WhatsApp Broadcast Stopped Due to Low Balance – Will It Resume After Top-Up?
Best answer by Fabio Gaulke
Hi,
That's a really interesting question. I've even talked to Manychat's support team about that and for Broadcasts, if the account funds are all spent, it will stop sending messages and won't resume once you add more funds.
Extra tip: I always add an Action step with a tag for every broadcast. If something goes crazy, I can filter those that already got the message and continue with a new broadcast! 😉
+3Hi,
That's a really interesting question. I've even talked to Manychat's support team about that and for Broadcasts, if the account funds are all spent, it will stop sending messages and won't resume once you add more funds.
Extra tip: I always add an Action step with a tag for every broadcast. If something goes crazy, I can filter those that already got the message and continue with a new broadcast! 😉
Thank you
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