Yesterday, I had an issue with WhatsApp integration it was working and i got banned from Meta, but solved that through ticket with Meta directly. See thread:
But today after Meta removed my ban, I linked my WhatsApp to ManyChat again and I can use whatsapp through Live chat but automations are not working. I have this banner displaying on my account of ManyChat.
How can I fix this?
Go to Settings > Whatsapp and check what it says there.
Try the ‘Refresh’ link on the upper right corner, and then try to run a simple automation to check if the connection is working.
If that fails, I’d open a ticket with support at https://help.manychat.com
Go to Settings > Whatsapp and check what it says there.
Try the ‘Refresh’ link on the upper right corner, and then try to run a simple automation to check if the connection is working.
If that fails, I’d open a ticket with support at https://help.manychat.com
I actually tried this and everything seems OK and working, but automations are not and that header is appearing with message that it’s turned off. I already opened a ticket but no response from ManyChat yet.
Hi there,
I have the same exact problem. I have also an open ticket with Manychat but no response.
How could you fix it?
Thanks!
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