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WhatsApp messages

  • October 16, 2025
  • 1 reply
  • 14 views

NataliaKsiazek

Hey guys đź‘‹


Is there any way to connect Instagram/Facebook post comments with WhatsApp messages in ManyChat?

I want people to comment a keyword (like “cat”) and then automatically get a message on WhatsApp instead of Messenger/IG DM.


Any tips? 🙏

Best answer by Gustavo Boregio

​@NataliaKsiazek easy & short answer: no, it’s not possible.

Longer answer: if you already have the IG/Facebook profile in Manychat associated with a WhatsApp profile, then yes, it’s possible. It’s a trickier setup, but you could do it.

However, for it to work, you’d have to also have the person as a WhatsApp subscriber or know their phone number. So it would only work for subscribers you already had a conversation with, and who already opted in to Manychat.

Which probably beats the purpose and viral goal of the Comments trigger...

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • Answer
  • October 16, 2025

​@NataliaKsiazek easy & short answer: no, it’s not possible.

Longer answer: if you already have the IG/Facebook profile in Manychat associated with a WhatsApp profile, then yes, it’s possible. It’s a trickier setup, but you could do it.

However, for it to work, you’d have to also have the person as a WhatsApp subscriber or know their phone number. So it would only work for subscribers you already had a conversation with, and who already opted in to Manychat.

Which probably beats the purpose and viral goal of the Comments trigger...