WhatsApp Templates from Facebook/Meta Business Manager don’t sync into ManyChat
Hey there,
i just completed a message template with the “flow” feature at business.facebook.com and its already active. But it does not show up in Manychat (right account) → Settings → Whatsapp → Message Templates. So basically the synronisation is not working. Am i missing something?
Thanks in advance!
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Hey, @nodera_needs_help
You’ll need to create your templates on Manychat, and it automatically syncs with WhatsApp Manager.
Hey, @rodrigo_silvano
but then it is not possible for me to implement the flow feature in my templates right? It is not available in the templates in manychat and it is i think not possible to change it afterwards in business.facebook after creating a normal template in manychat. Or is it possible somehow?
Thanks for the quick response!
@nodera_needs_help It is possible to use your templates in your flows, but you’ll need to create them (the templates) inside Manychat.
To create a template in Manychat, go to settings → WhatsApp channel → Message templates → +New template
There, you can create as many template as you need.
Choose a template name in English
Select the template category
Choose the language that you’re going to use in your template
but then it is not possible for me to implement the flow feature in my templates right? It is not available in the templates in manychat and it is i think not possible to change it afterwards in business.facebook after creating a normal template in manychat. Or is it possible somehow?
Thanks for the quick response!
@nodera_needs_help the "WhatsApp Flows" feature is not yet available in ManyChat.
The "WhatsApp Flows" feature is not yet available in ManyChat. There is already this feature request, you can vote:
Thanks @rogerioaraujo, that is what i was talking about! is there any way to bypass manychat and somehow still make it possible to integrate whatsapp flow into the manychat flows? For example with http request or sth like that? I love that feature and really want it in my flows!