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Question

WhatsApp templates – No preview on Desktop?

  • June 17, 2026
  • 0 comments
  • 6 views

angeliti

When I use Inbox in my phone and click on the “Templates” icon, Manychat displays a list of all the available templates along with a preview of each of them, so you know what it contains.

However, when you are in the Desktop, you only get a list with the names (without preview), which makes it very hard to choose the right template when you have a lot of them:
 


Plus, when you click on one it doesn’t appear in the chat so you can verify it’s the right one before sending it. Instead, it’s sent immediately.

I’m I missing something? Because the current Desktop experience is horrible.

Thanks,
Ángel.-