I have a working "Follow to DM" automation that sends messages to new
Instagram followers automatically - this works perfectly.
However, I want to trigger these messages via ManyChat API from my own
system instead of the built-in trigger. When I try to send messages via
API, I get an error that the contact is not within the 24-hour messaging
window.
I know there's a specific message tag that allows this (since the
built-in automation works), but I can't find documentation on which tag
to use.
Questions:
1. What message tag should I send with the API request to replicate the
"new follower" trigger behavior?
2. Does the API endpoint need any special parameters to indicate this is
a new follower DM?
3. Are there any limitations when triggering new follower messages via API
vs. the built-in automation?
Current API error: Contact not within 24-hour window
Goal: Send new follower DMs via API with proper message tag
Any help would be appreciated!
