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Is support always broken?  Who does the Q&A testing?

 

Hi @Tanguero,

I’m sorry you have encountered this issue in our Help Center - this is absolutely unexpected, and we haven’t received similar reports yet. Could you please confirm if the article feedback form still doesn’t work for you?

🚫 Please note, this feedback form in Help Center articles doesn’t create a support ticket.

 

If you need to contact our Support Team directly, here’s how you can do it:

On your Manychat dashboard, click Help in the bottom-left corner > Help Center: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Then, in the header of the Help Center, there will be a Submit a request button:

 

A detailed instruction on the next steps is in this article: How to get support from Manychat. In the article, you will also find a link to reach out to the Support Team if you can’t log in to your Manychat account.
 

I hope it helps! 


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