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Why can't I rename an Account once created?

  • June 8, 2025
  • 2 replies
  • 29 views

SSTrey

Why can't I rename an Account once created?  I looked around but can’t find any option to do so not even under Manage Accounts.

Best answer by Gustavo Boregio

@SSTrey what do you want to rename exactly?

The Manychat account?
If so, you can rename them by going to Home > Insights and clicking the pencil button:

 

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • Answer
  • June 9, 2025

@SSTrey what do you want to rename exactly?

The Manychat account?
If so, you can rename them by going to Home > Insights and clicking the pencil button:

 


SSTrey
  • Author
  • Up-and-Comer
  • 4 replies
  • June 10, 2025

Hi ​@Gustavo Boregio  Yes the Manychat account. Great I did it now, thanks a mil for the help.