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Why is my IG account is ineligible for using Instagram Business Messaging API?

  • September 26, 2025
  • 1 reply
  • 30 views

Cami.nu

"Your Instagram account is ineligible for using Instagram Business Messaging API."}

Im sooo MADDD! I had my account (instagram) connect with manychat for STORIES AUTOMATIONS (contest stories, receive a message dm!)

AFTER I CHANGED MY PASSWORD IT DISCONNECTED!!!

AND NOW EVERYTIME I TRY TO CONNECT IT KEEP SHOWING ME THIS MESSAGE <--- have anyone passed through the same thing?

PLEASE HELPPPPP!

1 reply

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2821 replies
  • September 29, 2025

โ€‹@Cami.nuย talk to support, see if they can have any extra information.

Hereโ€™s how to open a ticket:ย https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat