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Hello everyone,

Quick question — is there a way to integrate WooCommerce with ManyChat? Actually, I want to send order confirmations, request a Google review if the order is delivered, and send a happy customer a text to review. If not, I want to direct them to talk to a human using Manychat on whatsapp.

Secondly, how can I save contact information from WooCommerce to ManyChat? I’m looking for a smooth process so everything works automatically without manual input.

Thank you,
Samar Abbas

@samar the easiest solution would be to trigger webhooks from Woocommerce, use a tool like Make.com, and add the contacts to Manychat.

I’d try with this setup ;)

Woocommerce integrated well with Make (https://www.make.com/en/integrations/woocommerce) so it should be pretty straight forward!


Thank you, @Gustavo Boregio.

May I know, if I trigger webhooks from WooCommerce, use a tool like Make.com, and add the contacts to ManyChat. how can I trigger a WhatsApp template or flow?

The problem is, when the contact is saved, they will be outside the 24-hour window. I want to send them a message on WhatsApp.


Yes you need to use the ‘sendFlow’ option in Manychat’s API and send a message template (paid) to the user.


Thank you for sharing, I will use ‘send flow’ option from swagger API.

Please watch this quick video.

https://www.loom.com/share/eb7f9d957d72405b9f10c0a500f76233?sid=7953ceef-aaf0-4174-bd97-597c2a35fe96


Hey ​@samar I haven’t worked with Woocommerce recently, so not sure exactly how to get that info off the top of my head.

If you'd like to schedule a troubleshooting call, I’m sure we can find a solution for it. ;) You can book the call here.


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