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Hello. I have multiple clients and in the workflows I have asked the end user to tap a button to ‘get updates” and this adds them to the daily messenger list. For some reason for a while people are getting stuck and when they hit the get updates the flow does not proceed.

 

Any advice? Thanks

 

On a side note, I can’t update any of my workflows anymore. When I edit them and hit update nothing happens. 

Hi, ​@Don M.!

 

That's odd…

Try cleaning your browser's cache/cookies and try editing the automations again.

 

For the “freezes”, test recreating your automation from scratch…

And if this doesn't work, It's time to open a ticket to the support team 😅
How to get support from Manychat – Manychat Help

 

Hope this helps somehow! 🙌


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