Hello!
I can't change the name of the profile that appears to new contacts/customers on WhatsApp. It says "DS4 Laser & Router" which is an old name of my company, which I've never linked to this new profile. I changed the name 3 years ago and I use manychat for about 2 years. I don't know from where this name came.
"Tomorrow" is the name I gave the contact number.
"DS4 Laser & Router" is the default name that I want to change.
Hello
I'm going to send you a Meta article with the display name guidelines for WhatsApp. Please check whether the name you updated complies with these guidelines. The name must reflect your business's real name.
Link: https://www.facebook.com/business/help/757569725593362
To make the change, go to Facebook Business Manager, hover over the display name linked to this number, and edit it. Here is the link: https://business.facebook.com/latest/whatsapp_manager/phone_numbers
Please note that the change must be approved by Meta.
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