Hi everyone,
I am having an issue with my whatsapp automation where I cant reply to any customers via manychat even though they message first. It says “You don't have enough money in your Wallet to send the next message. Add funds to keep the conversation going.”
It is now a new month so the limits should have reset and it still won’t let me type anything.
I used chatgpt and it wasn’t sure what the problem was either as they messaged me first, I am trying to send a normal message not a temporary message, its only a couple hours after they messaged so it can’t be because 24 hours have passed.
Additionally, I have not passed my free messages limit and everything is definitely connected properly.
This issue has suddenly happened without me doing anything so I am very confused
Any help would be appreciated
Thanks