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Your card has been declined

  • September 3, 2025
  • 1 reply
  • 15 views
Andrey Komow

Hello Manychat

I am writing to you because I am having trouble subscribing to a Pro plan. When I try to pay, I receive the error message: "Your card has been declined."

I have already double-checked my card details (number, expiration date, and CVC), and they are all correct. I also contacted my bank, and they confirmed that there are no blocks or restrictions on their end.

Could you please investigate why my payment is being declined? Is there a known issue with payments from my region or any other restriction I should be aware of?

      1 reply

      AwaisToor
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      • AwaisToor
      • Flow Scholar
      • September 3, 2025

      ​@Andrey Komow 

      Try using a different card to check whether the issue is with ManyChat or the specific card you're currently using. This will help identify if the problem is platform-related or card-specific.

      Regards, Awais Toor
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