Currently, when running WhatsApp ad campaigns, users must send a keyword or message first before a ManyChat flow can start. This extra step creates friction in the lead onboarding process and can negatively affect conversion rates — especially in paid campaigns.
Proposed Solution:
Introduce native WhatsApp Forms (in-app forms) that open directly inside WhatsApp when a user clicks a link or ad.
These forms would allow users to fill in fields such as name, email, preferences, or other custom data without needing to send a message first.
Why This Matters:
I build automated WhatsApp funnels via ManyChat for coaches and consultants in the DACH region, and this feature would be a real gamechanger for WhatsApp automation and advertising.
Platforms like Spoki already offer this kind of native WhatsApp form experience — enabling smoother lead capture and higher conversion rates.
With native WhatsApp forms, advertisers could:
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Simplify the ad-to-chat flow dramatically
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Collect structured data directly in WhatsApp
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Improve the first-contact experience for new leads
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Optimize campaign performance and reduce drop-offs
 
Questions:
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Is native in-WhatsApp form support currently on the ManyChat roadmap for 2025?
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If not yet, is there any workaround (e.g., via structured messages, templates, or custom API logic) to simulate this behavior?
 
Impact:
This feature would make WhatsApp ads much easier to optimize, improve lead quality, and reduce friction in funnel automation — especially for businesses running WhatsApp-based lead generation at scale.
