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[RESOLVED] Instagram Automation Webhooks Issue

  • May 26, 2025
  • 2 replies
  • 195 views

Victor
Manychat Team Member

Hi Manychat Community family!

We're currently aware of an issue affecting the reception of webhooks for some Instagram channel accounts. This may result in delays or interruptions in automations, Live Chat updates, and other real-time features linked to Instagram. Our team has reported the issue to Meta and is actively monitoring the situation while awaiting their response.

We’ll keep you updated here as soon as we have more information. Thank you for your patience and understanding.
 

You can also check our Status Page for more info.

June 20, 2025

This issue has been resolved! Thank you for your patience 🙌

This topic has been closed for replies.

2 replies

Rita Veiga - PJs Boss

Thanks ​@Victor !!!

Any update is greatly appreciated… clients are getting anxious. :(


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • June 20, 2025

This issue has been resolved! Thank you for your patience 🙌