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New Instagram Term of policy

  • December 11, 2024
  • 4 replies
  • 332 views

maria8italy

Hello! New terms of policy soon will work in Instagram, after January 25th. And according to them it’s prohibited to use automatization.

Could you please tell us, maybe you recommend some ways to avoid Instagram block and continue use automatization? Because since 25th of January IG prohibits it.

 

thank you!

December 11, 2024

Hi Maria!

 

Please fear not - using Manychat in accordance with the Meta Community Standards should not trigger any restrictions! As an official Meta partner, Manychat is fully approved for use with Instagram, and we actively support and encourage our customers’ use of the platform in full compliance with Meta's official guidelines.

Gustavo is absolutely correct - there’s no risk in continuing to use Manychat for your automations! 🙌

4 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • December 11, 2024

Hey ​@maria8italy not sure what you’re seeing, could you share the specific place where you saw this?

As far as I know, the new terms are these here:

https://help.instagram.com/350562574791105/?helpref=uf_share

And I don’t see anything that would prohibit the use of tools like Manychat.

Also, Manychat is an approved Meta-partner, and both Meta and Manychat are pushing hard for more Instagram DM automation. So I doubt Meta would sabotage their own efforts.

Also, the automation we do with Manychat is DM automation, not social media content automation. There’s a big difference between these 2, and I can see why Meta could frown upon media content automation - if everybody starts posting automated AI videos then real engagement dies and this becomes a problem for Instagram.

But for DM automation, I don’t see any risks at all!


Roman Raizink
Manychat Team Member
  • Manychat Team Member
  • December 11, 2024

Hi Maria!

 

Please fear not - using Manychat in accordance with the Meta Community Standards should not trigger any restrictions! As an official Meta partner, Manychat is fully approved for use with Instagram, and we actively support and encourage our customers’ use of the platform in full compliance with Meta's official guidelines.

Gustavo is absolutely correct - there’s no risk in continuing to use Manychat for your automations! 🙌


maria8italy
  • Author
  • Up-and-Comer
  • December 20, 2024

So we won’t get Instagram block by continue using automatization? New terms of policy are not connected to the automatization at all? 


Gustavo Boregio
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  • Manychat Community Moderator
  • December 20, 2024

No, you will not get banned for using Manychat, as long as you follow the other Community Standards that apply to all of Instagram (including DM automation).