This isn’t so much of a question as it is an official complaint. I understand ManyChat had to change a few things to comply with platform rules like having to send an intro message before sending the link in DM’s, etc. But today, I launched a product and was devastated by the absolute failure this site.
I refreshed my permissions when I saw new features to ensure efficiency. But the toggles didn’t work so I couldn’t select “Reply to DM’s” despite refreshing a million times. There were so many glitches, and the format is completely different. By the time I finally got an automation up and running, I tested it on a separate account and the link didn’t work. I canceled the automation, refreshed permissions, and redid everything only for the automation to not work at all.
I have had multiple issues with ManyChat and now I am officially saying goodbye after today. StanStore has a reply to DM automation that I will explore. I just need something super simple that WORKS.