I have such a problem, I recently launched an advertisement from a link to a telegram bot in manychat, but yesterday's contacts were not added (although I see that the bot sent them a starting message, today I look, there are contacts for this day, and they still received the message, well, the fact that the external request to facebook pixel either did not happen or something else, because a few days ago I tested, everything was fine, everything went as it should, when I launched the advertisement, none of the yesterday's requests were sent, and today only 1-2 of several
what could be the problem?
Solved
ManyChat TG bot does not work properly
Best answer by cata_rendon
Hi ​
For the Pixel issue, I think users must first visit your website from Telegram for the pixel to work properly.Â
Also, You can check on how to do the Telegram Troubleshooting in this guide: https://help.manychat.com/hc/en-us/articles/14281355805212-How-to-connect-your-Telegram-account-to-Manychat
Â
Hope this helps!
Catalina Rendon
Hi
+4Hi ​
For the Pixel issue, I think users must first visit your website from Telegram for the pixel to work properly.Â
Also, You can check on how to do the Telegram Troubleshooting in this guide: https://help.manychat.com/hc/en-us/articles/14281355805212-How-to-connect-your-Telegram-account-to-Manychat
Â
Hope this helps!
Catalina Rendon
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