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Question

whatsapp government account onboard approbation

  • June 9, 2026
  • 1 comment
  • 19 views

Joselucci

Hello everyone,

 

Has anyone successfully onboarded a government entity or public administration organization on WhatsApp through Meta?

 

If so, I would appreciate hearing about your experience and whether there were any specific requirements, considerations, or challenges during the approval process.

 

Thank you!

1 reply

cata_rendon
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  • Community Moderator
  • June 9, 2026

Hi ​@Joselucci As far as I know Government and public administration entities follow the same Meta approval path as any other business before connecting to ManyChat:

  1. Business Manager verified
  2. WhatsApp Business Account (WABA) approved
  3. Display name approved (only one allowed)

The main challenge is typically getting those Meta-side approvals first — especially business verification and WABA approval. If anything was rejected, you'll need to address Meta's stated reason before connecting.

One note if you're using coexistence (WhatsApp Business App + API): Meta's beta rules apply — you can't link new accounts, and only users with prior WABA activity can use it.

To be honest is better to buy a WP number in Manychat, you can see a full guide in here: https://help.manychat.com/hc/en-us/articles/16816162800668-Connect-a-new-number-purchased-from-Manychat-to-WhatsApp

Hope that helps!

Catalina Rendon