Skip to main content

Follow to DM is now available on Mobile App!

Related product area:Instagram
  • December 12, 2025
  • 3 replies
  • 132 views
Raquel Forastieri
Manychat Team Member
Forum|alt.badge.img

Now you can "Say hi to your new followers" directly from our mobile app.

 

🌟 Key Benefits:

  • Connect at the right moment on desktop or mobile: Greet new followers instantly, even when you’re on the go
  • Make every follower feel welcome: Send a warm, personal hello automatically, no manual DMs needed
  • Stay consistent everywhere: Never miss the chance to engage, even when you’re offline or away from your computer

 

🔥 Key Features: 

The same Key Features that you see on Desktop, but on Mobile!

 

🔧 How to set up:

You can set up FTDM through three different entry points:

  • From the Home tab, tap New Followers.
  • From the bottom menu, open the Automation tab and select New Followers under Basic Automations.
  • Or, in the Automation tab, tap New Automation and choose the second template, New Followers.

 

Some important details

  • Follow to DM only for new followers who haven’t interacted with your DMs before.
  • One Follow to DM automation per account - set it up once and let it work its magic

 

We’d love to hear how you’re using Follow to DM to welcome your audience and build connections! Share your thoughts, ideas, and results in the comments below!

3 replies

OnlinePrinting

Not working, auto respond to DM works sometimes, new follower message doesnt work, still needs some work


AdrianaNagy
  • Up-and-Comer
  • January 3, 2026

My dm to new follower automation is not working. When I set it up the first time, it worked for about 2 days and since then it’s not working. It is Live, I have refreshed permissions many times, I’m on the paid plan now, and still not working. Can I get some help please?


Longhornfootballedits

Now you can "Say hi to your new followers" directly from our mobile app.

 

🌟 Key Benefits:

  • Connect at the right moment on desktop or mobile: Greet new followers instantly, even when you’re on the go
  • Make every follower feel welcome: Send a warm, personal hello automatically, no manual DMs needed
  • Stay consistent everywhere: Never miss the chance to engage, even when you’re offline or away from your computer

 

🔥 Key Features: 

The same Key Features that you see on Desktop, but on Mobile!

 

🔧 How to set up:

You can set up FTDM through three different entry points:

  • From the Home tab, tap New Followers.
  • From the bottom menu, open the Automation tab and select New Followers under Basic Automations.
  • Or, in the Automation tab, tap New Automation and choose the second template, New Followers.

 

Some important details

  • Follow to DM only for new followers who haven’t interacted with your DMs before.
  • One Follow to DM automation per account - set it up once and let it work its magic

 

We’d love to hear how you’re using Follow to DM to welcome your audience and build connections! Share your thoughts, ideas, and results in the comments below!

 

 

Raquel, is your team going to fix this? If so, is there an ETA?