Hi Manychat community 👋 TikTok automations are now available for Manychat users in the U.S.

This update expands access to one of our largest and most active markets helping more users connect with their audiences through 1:1 conversations.

🔥 Key Benefits

• Tap into new audiences: Grow across platforms, combining TikTok’s unique audience with Manychat’s powerful automations.
• Drive 1 on 1 interactions with TikTok messages: It’s a great way to make things feel personal and build stronger connections with your audience
• Save time: Automate repetitive tasks and focus on impactful conversations
• Capture leads: Collect emails, phone numbers, and more securely through automated flows
• Qualify leads: Ask quick questions to identify who’s right for you and segment your audience

Learn more about use-cases & strategies for TikTok

🤝 Key Features:

• Keyword triggers: Start automated replies from TikTok messages
• Buttons (currently without hyperlink): Add tappable buttons in your flows to guide responses or choices.
• Lead capture tools: Collect emails, phone numbers and other lead data seamlessly
• Ref URL + QR code triggers: Drive audiences directly to your TikTok Inbox flow.
• Flow Builder customization: Design TikTok automations using Conditions, Actions, Smart Delays, and more
• Live Chat/Inbox: Manage TikTok messages alongside Instagram and WhatsApp in one place.
• Suggested questions & default replies: Keep conversations going even when you’re away

More to come: We’re launching with a focused set of features, but we’re working with the TikTok team to introduce highly awaited features. Stay tuned 👀

🚀 How to use it:

1. Connect your TikTok account to Manychat

   • Here’s a detailed guide to walk you through every step of connecting your TikTok account

   ⚠️ Note: currently, only TikTok business accounts are supported. If you’re using a creator or personal account, you’ll need to switch to a business account to access this feature.

2. Create your first automation:

   • Check out this article for a detailed guide on setting up your first TikTok automation

3. Test and set live

   • Preview your automation, run tests, and when you're ready, go ahead and publish it.

Is this available for everyone? Anyone with a TikTok business account can connect it to Manychat to start using TikTok automations EXCEPT those based in the EU and UK. We are working with the TikTok team to support more regions.