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Why can’t I send photos and text at the same time?

  • November 18, 2024
  • 2 replies
  • 40 views
Vivian Kuo

Why can’t I send photos and text at the same time?

 

Best answer by Gustavo Boregio

​@Vivian Kuo this is a limitation from Meta.

The comment reply message can only be 1 block.

After the person interacts you have more flexibility and can send more content.

More details here:

https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

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    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • 2366 replies
    • Answer
    • November 18, 2024

    ​@Vivian Kuo this is a limitation from Meta.

    The comment reply message can only be 1 block.

    After the person interacts you have more flexibility and can send more content.

    More details here:

    https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    Vivian Kuo
    1 person likes this
    • Vivian Kuo
      Vivian Kuo
    Vivian Kuo
    • Vivian Kuo
    • Author
    • Up-and-Comer
    • 6 replies
    • November 18, 2024

    Ok, I got it, thanks a lot!!

    Reply


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