Is there issues with saving First Name data collection to the System Field?
On all the client accounts that I have access to - and my own - this is greyed out and it’s not normally? I can’t turn it on.
I always save to System Field first before then also saving the data to a custom field.
Anyone else seeing this?
Best answer by ShanOIF
I’m having the same issue; I’m about to test and will report back my experience.
Despite the UI saying it’s not saving the data entered into the First Name system field, it in fact is working properly as I can see the data in the dashboard, the data was sent to my Google Sheet, and the data worked in message personalization!
+6Hey
I’ll check with support and get back to you.
Amazing - thanks so much. I have put in a support ticket - but as you’re a moderator, it looks like you might get a quicker answer than me!!
+6Hey
I haven’t tested, but it appears to be an UI-only issue. ;)
Hi, I’ve the same issue, I’ve tested but it doesn’t work… :(
I’m having the same issue; I’m about to test and will report back my experience.
I’m having the same issue; I’m about to test and will report back my experience.
Despite the UI saying it’s not saving the data entered into the First Name system field, it in fact is working properly as I can see the data in the dashboard, the data was sent to my Google Sheet, and the data worked in message personalization!
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