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How to identify paid Instagram subscribers in ManyChat

  • August 23, 2025
  • 3 replies
  • 42 views

zel123
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Friends, is there a setting in Instagram to separate paid subscribers in my message inbox?
What I mean is, a system that can distinguish those who have subscribed to me by paying on Instagram during the first conversation.
It could also be through a different action connection, like Make.com.
Does anyone have information about this?

3 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • August 24, 2025

Hey, ​@zel123 

If you want to identify the users that are coming through ads, you can add a tag at the beginning of your automation.

 

Let me know if this helps 🙂


zel123
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  • Author
  • Channel Explorer
  • August 27, 2025

Hey, ​@zel123 

If you want to identify the users that are coming through ads, you can add a tag at the beginning of your automation.

 

Let me know if this helps 🙂

I just want to know how I can detect paid subscribers on Instagram. In the normal DM inbox, subscribers are visible, but in ManyChat I can’t detect them.


rodrigo_silvano
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  • Manychat Community Moderator
  • September 4, 2025

Hey, ​@zel123 

I’m not sure what you mean by “paid subscribers”, but I can imagine two options:

- An user that is verified by Meta who has paid the verification
- An user that pays you a subscription through the Instagram channel

 

If you’re referring to one of those situations, unfortunately there is no way to detect them on Manychat, but you can share your idea with Manychat and other user here: https://community.manychat.com/ideas