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Question

Instagram Comment Trigger: Exact Match for “Thanks” in ManyChat?

  • February 9, 2026
  • 2 replies
  • 26 views
MK_2024

Hi everyone,

I’m setting up an Instagram comment-to-DM automation in ManyChat and want it to trigger only when someone comments exactly “Thanks”.

From what I can see, the IG comment trigger only supports keyword inclusion, not an exact match — meaning it also triggers when there’s additional text before or after “Thanks”.

Is there any workaround (filters, regex, conditions, tags, etc.), or is exact-match triggering simply not supported for Instagram comments at the moment?

Appreciate any confirmation or best-practice insights!

    2 replies

    rodrigo_silvano
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    • rodrigo_silvano
    • Manychat Community Moderator
    • February 9, 2026

    Hey, ​@MK_2024 

    At the moment, there is no option to set an exact-match keyword 😕
    The only way to set a similar approach is to add a list of keyword exclusions:


    You can add an idea to let Manychat know that this feature is important, and other Manychat users can vote for it 🙂
    Submit your idea here: https://community.manychat.com/ideas ​​​​​​​

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
      MK_2024
      • MK_2024
      • Author
      • Up-and-Comer
      • February 10, 2026

      Hey, ​@MK_2024 

      At the moment, there is no option to set an exact-match keyword 😕
      The only way to set a similar approach is to add a list of keyword exclusions:


      You can add an idea to let Manychat know that this feature is important, and other Manychat users can vote for it 🙂
      Submit your idea here: https://community.manychat.com/ideas 

      Thanks so much,  rodrigo_silvano, really appreciate your swift answer. Okay, then we need to look at alternatives. 

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