Hello ​@betscenter.it ,
To submit a request directly to the Manychat support team, you can use this link, which leads to the most appropriate channel:
https://help.manychat.com/hc/en-us/p/get_support_page

Here in the community, there's also the Ideas tab, where we can suggest new features and all members can vote:
https://community.manychat.com/ideas
 

Dear ManyChat Support Team,

I hope this message finds you well.

I’m reaching out to kindly request that you enable the option to upload/import JSON flow files for my ManyChat account. This feature is essential for implementing advanced chatbot flows and improving the overall experience for our audience.

Please let me know if any additional steps are needed from my side. I appreciate your support and look forward to your response.

Best regards,

Shishirasad99

Hi, there is multiple videos of people uploading flows in to manychat, it simplifies the whole process, because without it it feels like you upgrade from bicycle to motor bike for your business by getting manychat, but sadly one of the tires is popped and you do not have the tools to fix it fast. I really do not understand how no one is aware of it when there is proof…… 

Here's is a video from 7 years ago…… ​@Gustavo Boregio ​@Fabio Gaulke ​@rogerioaraujo