I’d like to request a feature that would make managing teams more flexible: the ability to assign or restrict team member access by channel within a ManyChat account.

Currently, roles (Admin, Editor, Live Chat Agent, Viewer, etc.) apply at the account level, which means once a team member is added, they can access all connected channels. In many businesses, different staff handle different channels (e.g. one team for WhatsApp, another for Instagram). Right now, the only workaround is creating multiple ManyChat accounts, which complicates management.

A channel-based permission system would:

• Allow account owners to assign team members only to the channels they manage.

• Improve security by preventing unnecessary access.

• Simplify operations for businesses running multiple channels under one account.

This would be a huge win for teams like ours that are scaling and want to stay organized.

Thanks for considering this improvement. I believe it would add significant value to ManyChat users worldwide.