In handling IG dms from leads - it would be exceptionally useful to have a field that would allow me to filter by last person to reply - me, or them.
People who haven’t replied obviously need follow-ups
And chats where I am the one to not reply obviously need a reply.
But currently they’re all shuffled up and it’s impossible to separate them - this feature would be etremely useful not just for myself, but every user of manychat, and also would be extremely easy to implement. Just need a field or trigger, regarding who was the last to reply, or a trigger that goes off when the lead replies to us