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Add location name to account -

Related product area:UI/UX Improvement
  • May 29, 2025
  • 4 comments
  • 39 views

J.J
  • Smooth talker

It is impossible for me to scale using manychat. I need a way to identify the location. We are a franchise and the current UI/UX does not pull the location name along with the name. 

So I have to click into each then go to settings to try to identify. Also when I want to connect a new account. 

I have to right click, inspect and look through code for the page ID # to be able to match. 


please fix this. This has been the main reason I can’t add an additional 35 locations. 

4 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • May 30, 2025

@J.J if you go to Home > See Insights, you can click on the pencil icon besides the page name and change the name:

 

For example…

.

 

This will change ONLY the name on Manychat, it won’t affect the page name in Facebook, Instagram, WhatsApp, etc etc.

I think this solves your issue right? Hope it helps!


Heric
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  • Smooth talker
  • May 30, 2025

Hi ​@Gustavo Boregio 

 

Since you gave me this tip about changing the name, how do I change the image on the side?

I still haven't found it :)


Fabio Gaulke
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  • Community Moderator
  • May 30, 2025

Hi ​@Gustavo Boregio 

 

Since you gave me this tip about changing the name, how do I change the image on the side?

I still haven't found it :)

 

That syncs with your Facebook page avatar image. You need to connect the channel and change it in your FB page to appear on Manychat.


Heric
Forum|alt.badge.img
  • Smooth talker
  • May 30, 2025

Hi ​@Gustavo Boregio 

 

Since you gave me this tip about changing the name, how do I change the image on the side?

I still haven't found it :)

 

That syncs with your Facebook page avatar image. You need to connect the channel and change it in your FB page to appear on Manychat.

Hi ​@Fabio Gaulke 

 

Got it!

I only use Whatsapp on the account, so that must be why I don't have any Facebook channels connected.

This account avatar could be editable.

But thanks for the feedback.