Skip to main content
New

Add Quick Reply option to the AI Step feature to increase engagement/conversions

Related product area:AI
  • August 27, 2024
  • 0 comments
  • 17 views

Rawad S.

If we can add the Quick Reply buttons as options for a quick answer to users, within the AI Step feature (e.g. when asking users to select their email automatically, or asking them to click a button to get in touch, or providing them with many options for an easier flow and better flow; FAQs, Offers, Call us, etc.).

This helps make the conversation super fast and efficient on both sides, potentially increasing conversion rates by a whole lot (when using AI Step).

Essentially, if you implement this, we’ll be getting the best of both worlds (automated responses/quick replies + AI’s capabilities).