Idea:
When a plan’s active contact limit is reached, automations pause for new contacts until the next billing cycle. However, people who interacted during the previous cycle (for example, commenting on a post) but didn’t receive the automation due to the limit are not re-engaged after the reset.
Suggestion:
After the billing cycle resets, allow automations to trigger for contacts who interacted in the previous cycle but were missed due to the limit. This would help prevent losing leads from high-engagement posts and improve the reliability of comment-based automations.