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Email notifications for direct messages

Related product area:InstagramMessengerInboxTikTok
  • August 10, 2026
  • 2 comments
  • 7 views

gernblanston

I would love to have a feature where I could get an email whenever someone direct messages our Instagram account. I want to manage Instagram messages from the ManyChat interface, but I don’t want to continually check for messages or get desktop notifications popping up. I think I will try enabling the desktop notifications and see if they distract me too much, but an email would be perfect!

2 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • August 10, 2026

@gernblanston you can do that via the ‘Notify Admins’ action:

https://help.manychat.com/hc/en-us/articles/17636378650268-Actions

 

Just add it wherever you want this to happen ;)


gernblanston
  • Author
  • Up-and-comer
  • August 10, 2026

Thank you ​@Gustavo Boregio ! I implemented an example of this and will see if it works as I’m wanting it to!