Hello,

We are an event planning company with international clients, but we planning events only in Romania, and we are currently using ManyChat to streamline our communication process.

However, we’ve encountered a challenge: many of our clients—especially those located outside Romania—prefer to communicate with us via WhatsApp, including making direct voice or video calls.

At the moment, we haven’t found a built-in option to allow clients to call us directly through WhatsApp from the chat interface. We believe that offering this functionality would significantly improve the client experience and help us better serve our international audience.

Is there a way to implement or integrate a feature that enables clients to call us via WhatsApp directly from our ManyChat flow?

Thank you in advance for your support and guidance!