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Leave Conversations OPEN after a flow is complete

Related product area:Inbox
  • August 21, 2024
  • 1 comment
  • 37 views

ElePerez

Can you fix the issue with conversations not been left OPEN once a flow is complete. 

I´ve marked them as Open inside the flow but they ara closed for no reason. Therefore my agents missed them as they have to go back to all Closed conversations and search which ones have not been respond.

1 reply

Rhstemann
  • Up-and-comer
  • September 9, 2024

Maybe you can change it with an event at the end of the flow, it’s just a fix it for the moment.