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The live chat to be 100% functional must have the following: 
1. Be able to view and send Stickers.
2. Reply to individual messages
3. When a chat is started from an advertisement, you must be able to see which advertisement started the chat.
4. It should be possible to see the history of the chat with the customer (at least 30 days).
5. The automatic answers previously configured from meta are not reflected in live chat.
6. Improve the usability of the predefined answers (it is very complicated to type / and then select the label, it should be possible to type the command /example and fill automatically with the text).
7. To be able to have predefined answers with attached images.
8 . To be able to see the locations sent by the client. 

2. Responder a mensagens individuais

7. Ser capaz de ter respostas predefinidas com imagens anexadas. 

 

É essencial para o negócio, juntamente com colar uma imagem sem precisar salvar no computador.