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Please! Make tags visible on the main live chat screen without having to open each conversation to see which tags are assigned, and allow for different colors for each tag. This would greatly help in categorizing customers more clearly, similar to what we can do in WhatsApp Business.

I’d also add that if you click on a tag, it should take you to the list of live chat conversations matching that tag

Hi guys,

Help out by voting and commenting on ideas.

 

 

 

Thanks.

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