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Please add delete (or at least edit) option to sent messages in livechat

Related product area:Inbox
  • February 29, 2024
  • 2 comments
  • 69 views

jcatdigitalalles

Hi.

Attending customers in Livechat is a very important way to show our interest in them.

Sometimes we make a typing mistake or we simply want to edit the sent message and it’s not posible.

Could you please add the delete function.

If is possible at least to edit instead of deleting, that would help us a lot.

Thanks in advance.

Jhony

2 replies

kairos
  • Up-and-comer
  • August 23, 2024

Yes, the ability to either edit or delete Livechat messages would be super helpful!

Please add this feature!


misao
  • Up-and-comer
  • August 16, 2025

Here I find that this request has already been made.
I'm joining it, as it's a very necessary and basic feature for any type of chat. Please add it as soon as possible.