I was wondering about why it seems to not be possible to react to Instagram DMs or reference them in a response via the Manychat Live Chat. In my opinion, this is a well-needed feature, because firstly reactions enable quick feedback that takes up less time than typing and sending, and secondly in a more detailed conversation it is essential to reference messages to maintain context. If you agree that reactions and references in Manychat’s Instagram Live Chat should be supported, you are more than welcome to vote this idea up :)